In a world of unlimited possibilities the ability to identify and focus on the critical path is the difference between failure and success
The Critical Steps
Identify the right target customer
· Canvass market for early adopters
· Generate leads through effective promotion programs
· Screen potential customers for likelihood of success
Sell to the whole customer
· Identify all functions involved in the buying decision
· Train reps to speak to technical issues, clinical issues and financial issues
· Provide call point materials customized to the concerns of each function, including those less interested in the “oh wow” (e.g. administration, purchasing and biomedical engineering)
Avoid the common success stoppers
· Prevent eternal evaluations
· Don’t get lost in hospital committees
· Provide flexible pricing plans to address hospital financial guidelines
· Keep usage growing after the initial sale
Selling a new medical device against standard medical practice is a special exercise in market creation. Converting the “oh Wow” to permanent product placements requires a sophisticated sales approach. FocusOn Strategies can help you create the tools, skills and capabilities to grow your customer base of long-term “happy” customers.
A clearly defined and well-executed sales process at the customer level is key to growing business.
FocusOn Strategies can help: · Articulate a robust and scalable sales process · Target the right customer through market analysis and customer profiling · Develop promotional strategies to attract the early adopter customer · Define training strategies for customers and staff · Develop customer training and education materials · Determine and design effective marketing collateral · Set pricing and contract structure that works for the economic decision maker · Select and train the right sales force · Design limited market release programs to test sales process and materials